BestBook ("we", "our", "us"), operated by MudCor LLC, publishes the BestBook mobile software application (the "Application"). This policy details our protocols regarding information collection, operational transparency, and data privacy.
BestBook offers optional user account creation via email/password registration, Google Sign-In, or Apple Sign-In. When you create an account, we collect and store the following information in our secure cloud database (Google Firebase/Firestore):
We do not collect your street address, personal phone number, payment card details, or social security number. We do not store your password directly; authentication is managed securely by Google Firebase Authentication.
When you interact with sportsbook links within the Application, we log the following to improve our services and support affiliate reporting:
This data is used exclusively for internal analytics and affiliate commission reconciliation. It is not sold or shared with third-party marketing brokers.
The Application also utilizes localized, non-volatile device storage frameworks (including AsyncStorage and local device caching) to manage interface preferences and navigation state. This data remains entirely on your device and is not uploaded to our servers.
BestBook utilizes native device location services (via core device GPS frameworks) solely to provide real-time, localized compliance formatting, region-gating parameters, and state-mandated responsible gaming helplines. This location assessment is executed entirely in ephemeral, temporary memory on your local physical device hardware to determine your active jurisdiction. MudCor LLC does not harvest, transmit, share, log, or store geographic coordinates or physical location histories on any external servers or backend databases.
BestBook aggregates and displays publicly available sports wagering market data, including live odds and player prop comparisons from licensed third-party sportsbook platforms. We do not process financial transactions, facilitate gaming operations, or accept wagers. All commercial interactions or conversions occur externally on the respective third-party licensed platforms.
We partner with performance marketing networks to route traffic via outbound deep links. When you interact with these links, your device may transmit technical information — such as IP address, device identifiers, and click-string tokens — to these third-party partners. This data is used solely for the purpose of attributing traffic and auditing conversion funnels to ensure accurate commission reporting.
Third-party services used by the Application:
Your account data is retained for as long as your account remains active. You may delete your account at any time directly from the Application's Settings screen. Upon deletion, your user profile, click history, and any referral attribution data are permanently removed from our systems immediately. You may also contact mike@bestbook.io for any data-related requests.
We do not lease, trade, distribute, or sell your personal information or usage data to any third-party marketing brokers or outside entities. Data is shared only with the third-party service providers listed in Section 4, strictly for the purposes described in this policy.
Consistent with domestic compliance regulations governing sports betting markets, BestBook is strictly prohibited for use by individuals under the age of 21. We do not target, track, or knowingly retain information from minors. If we discover that an account belongs to an individual under 21, we will promptly delete the account and all associated data.
We implement industry-standard security measures to protect your information, including encrypted data transmission (TLS/SSL), secure authentication protocols managed by Google Firebase, and restricted access controls on our cloud infrastructure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
We reserve the right to revise this privacy policy to reflect changes in our data practices or applicable regulations. Any updates will be reflected via the updated timestamp at the top of this document. Continued use of the Application after changes are posted constitutes your acceptance of the revised policy.
For privacy inquiries, data access requests, or account deletion requests, please contact us at mike@bestbook.io.